Legal Ombudsman Scheme update 1st April 2023
3rd April 2023
The Legal Ombudsman introduced various changes to take effect from 1st April 2023, which can be found here
We have updated our complaints procedure to reflect the changes to the time limits in which our clients can bring a complaint to our notice and updated the information we provide about the Legal Ombudsman service.
Our updated guidance and procedure can be found here: https://www.hannayslaw.co.uk/about-us/complaints.html
If you would like to contact us please give us a call on 0191 4974630 or 0191 45555361
