Legal Ombudsman Service

From 22nd January 2024, the Legal Ombudsman Service has changed their address to:

Legal Ombudsman
P.O.Box 6167

Legal Ombudsman Scheme was updated on  1st April 2023

The Legal Ombudsman introduced various changes which took effect from 1st April 2023, which can be found here

We have updated our complaints procedure to reflect the changes to the time limits in which our clients can bring a complaint to our notice and updated the information we provide about the Legal Ombudsman service.

Our updated guidance and procedure can be found here:

If you would like to contact us please give us a call on 0191 4974630 or 0191 45555361